Privacy Policy

G & T Aesthetics Ltd is committed to protecting our customer’s privacy. We understand the importance of ensuring that the personal information entrusted to us is protected and respected and we, therefore, treat personal data in accordance with our obligations under the General Data Protection Regulation, in addition to our clinical confidential requirements, G & T Aesthetics Ltd is registered in England with Company Number 12202060. Our registered office is 23 Tinwell Road, Stamford, Lincolnshire, PE9 2QQ.

This privacy policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we treat it.



Information you give to us:

  • Enquiries – We may record your details to track and follow-up on enquiries, in addition to scheduling appointments. This includes information such as your name, e-mail address or phone number. This is so that we can supply you with the information that you have requested about our professional services, on the basis that it is necessary for our legitimate interests in promoting and to provide information and a quotation for our services. Failing to provide us with this information for marketing purposes will have no impact upon the provision of your treatment.
  • Medical Records – Information must be collected as part of your registration with the clinic. This includes information such as your name, address, date of birth, e-mail address, phone number, next of kin and medical history. This is so that we can perform the contract that we have with you, for internal recordkeeping, billing and accounting, and to respond to any queries, complaints or requests for further information. The basis on which we do so is that it is necessary for our performance of the contract we have with you or is necessary for our legitimate interests in managing our business and improving our professional services, and to comply with our regulatory obligations. Failing to provide us with this information will result in us being unable to provide treatment.
  • Staying in Touch – We provide a wide range of additional services for our patients. We would like to use the details on our database to inform you of these and the various services that the group provides, on the basis that it is necessary for our legitimate interests in promoting our professional services. If you do not wish us to use your personal data in this way, please inform us of this.



When you provide personal information to us, the purpose for which you are providing personal information will always be made clear.

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

The information you give to us may be used for some or all the following reasons:

  • To assess and deliver treatments.
  • To provide you with the information, treatments, products and services that you request from us.
  • Internally, to inform decisions about our business operations or strategy.
  • To notify you about changes to our service.
  • To send you text notifications to remind you of any appointments booked with us.
  • To contact you for post-treatment, follow up and care, including survey requests to improve our service.
  • To contact you from time to time to market other services, treatments and products we provide and think may be of interest to you, based on your interests and preferences where you have made them known to us.



We may use this information for some or all the following reasons:

  • To administer our social media and online booking facility and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
  • To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.



We take our obligations under the General Data Protection Regulation and our clinical confidentiality requirements very seriously. Sensitive information relating to your medical history will be kept confidential and will only be disclosed to the individuals involved with delivering your treatment.

We may share your personal information with:

  • Other members of G & T Aesthetics Ltd staff as part of your ongoing care provisions, or for the purpose of analysing the business.
  • To provide some of our professional services, we may use the input of selected third parties, where this is necessary for the performance of our contract with you. This will require the disclosure to such third parties of your contact details, as well as further personal data about you with your consent which is relevant to the services they provide. Selected third parties such as Pathology laboratories for diagnostic purposes, and Pharmacies for prescriptive purposes to provide your agreed treatment. Opting out of sharing your information with these providers may affect our ability to treat you. All our suppliers have entered appropriate confidentiality obligations and/or contractual data processing clauses with us.
  • There may also be circumstances where we are under a duty to disclose your personal information or share your personal information to comply with any legal or regulatory requirement, obligation or request. This includes the police for the prevention or investigation of a crime, or our Insurers, legal advisors or other third parties who need access to it in the context of managing, investigating or defending claims or complaints.



We cannot guarantee that the information you send us over the internet is secure, but once we receive it, we will take all reasonable steps to protect the information you supply to us. G & T Aesthetics Ltd will not transfer your data outside of the European Economic Area. Backups of electronically stored data are taken regularly, with strong encryption used to protect all files.

If you contact us with an enquiry about our professional services but you do not subsequently become a patient, it is our policy to keep your personal data unless you instruct us not to. If you are or become a patient, we will retain contact information (including personal data) indefinitely.

Personal data relating to our professional contacts will be retained for so long as is necessary, or until you indicate otherwise to us, but we will aim to update our contacts’ preferences on a periodic basis.



You have the right to ask us not to process your personal information, but where consent is withdrawn for the processing of personal data from your medical records, our ability to continue your treatments will be impaired.

You have the right to ask us not to process your personal information for marketing purposes. If you wish to stop receiving some or all marketing communications from us, you can let us know by email to



The General Data Protection Regulation gives you the right to access information held about you. Any requests should be made in writing to the Practice Manager on

All records will be supplied within 1 month of receipt of the Subject Access Request. All requests will be subject to the appropriate identification checks. Whilst there is no charge for the first copy of your record, we reserve the right to charge a small administrative fee for all subsequent copies of the same record.



Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Practice Manager at You have the right to complain to a supervisory authority if you feel that we have breached the terms outlaid in our Privacy Policy. Complaints can be made to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or further information can be found at